Privacy Policy

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Nexus Book Solutions is committed to protecting your privacy when you visit our Site(s). We want you to know what Information we collect, how we use it, and how you can request that this Information is updated or corrected.

The organization reserves the right to amend or otherwise modify this Privacy Policy at any time, so please re-visit this page periodically to check for updates. The date of last revision is shown at the top of this document.

Scope

Our Privacy Policy covers any visitor to our Site(s). This policy applies to both online and offline collection, storage, processing, and transfer of Personal Information.

Definitions

As used in this Privacy Policy, the following terms have the following meanings:

• "Business Associates" means third party service providers which the Organization may contract with to provide services on their behalf including those related to the Site(s) or for transactions occurring on the Site(s) including, but not limited to Social Networking, hosting, web analytics, lead generation, academic, business or financial services.
• "Financial Information" means specific Personal Information of a financial nature such as your credit card number
• "Information" means any Information collected and includes: "Personal Information", "Financial Information", "Web Analytical Information" or any other Information collected from you through our Site(s).
• "Marketing Information" means your Web Analytical Information and your Personal Information such as your name, address, e-mail address and telephone number that the Organization collects uses and discloses for the marketing and promotional purposes as disclosed in this Privacy Policy.
• "Personal Information" means Information that may be used, alone or in combination, to identify a specific individual and includes Financial Information.
• "Site" or "Sites" means the Organization's website located at https://royalbookpublishers.com/ as any other Organization-controlled or authorized Sites (including, without limitation, any Business Associate sites), regardless of domain name or IP address.
• "Social Network", means various Internet communication technologies provided on Sites that facilitate conversation and interaction between people online and includes, but is not limited to, blogs, discussion forums, wikis, chat sessions, newsgroups, etc.
• "Social Network Content" (or "SNC") means the user-generated content you consent to share via a Social Network and includes, but is not limited to, Personal Information, including digital sounds and pictures that you upload to a Social Network. It also includes your Personal Information that may be displayed on other users' Social Network pages.
• "Organization", "we", "us", and "our" refer to the Nexus Book Solutions.
• "Unrelated Entities" means third parties that are not Educational Partners and who are not providing services to Nexus Book Solutions as Business Associates.
• "Web Analytical Information" means internet generated Information we collect when you visit our Sites. This Information may be linked to marketing and Personal Information. When linked with other Information identifying you personally, either alone or in combination with other Information, then such Information also will be considered Personal Information.

Security

To provide a high level of security for your personal information entered, such as bank account and credit card information, we employ a secure processing server on our website while collecting information.

Cookies

Advertising cookies will be installed on your computer as you explore our website so that we can determine your interests. In light of your prior interactions with Nexus Book Solutions, our display advertising partner enables us to show you retargeting advertising on other websites. The methods used by our partners don't gather private data like your name, email address, postal address, or phone number.

Policy For Editing Book Covers

Depending on the bundle you choose, we offer revision. Customers are welcome to request as many free revisions as they would like, and we will do so as long as the design and concept are kept the same. We give prompt responses for the given revisions.

Policy For Refunds And Money-Back Guarantee

Any money put down for a project will, in any case, be refunded if the customer wishes to use their right to a complete refund. It can take 2 to 7 business days for the payment to be credited to the accounts. Any paid advertising budget the client purchases will only be refunded if the marketing team has not used it. A 100% Money Back Guarantee is included with every Nexus Book Solutionsbundle. It is only reasonable for the consumer to participate and offer feedback to attain the desired results since all design assignments require client feedback before the design is finalized.

How To Request A Refund

Please adhere to the following standards to ensure your refund request is authorized.

• Request your refund and explain your issue by getting in touch with us in one of the following three ways:
• Live Chat +1 727 620 3109
• Send an email to info@nexusbooksolutions.com
• If we cannot instantly address your issue through our revision policy, we will email you a refund request approval from our refund department.

Consumer Data Safety Measures

We respect your right of privacy. We therefore do not share your name and contact details with any third party. Besides, we keep information provided by you as confidential. The information you provide are used only to understand your requirements and to improve our services to suit your needs rather effectively. We ensure to follow the standards set by PCI and consumer data protection.

It is hereby declared that our company does not authorize its representatives to collect any confidential information from our customers i.e. credit card information etc. Accordingly we advise our customers not to share any confidential and sensitive nature information with our employees. If you do so; you shall be doing at your own risk and our company shall not be liable for any misuse.

Your ordered work may be forwarded to any of our production or service centers located globally, for the quality delivery. However, they are also bound by an NDA to keep customer’s information as highly confidential.

Pseudonym Policy

We hold a policy of using the pseudonym to ensure the following:

1. With a view to avoid undue confusion and hassle at our customers end when they are assigned a new account manager, we use pseudonyms; it helps our customers remain connected with a single point of contact and remember their name comfortably.
2. Moreover; as our staff comprises of people from different regions and cultures, hence the use of pseudonym helps us present a uniform culture of the organization